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We offer cancellations at any time and no questions asked refunds for up to 60 days of charges. Refunds are handled within 5 business days. After processing a refund, it takes 5-7 business days for the refund to appear on your statement. If a refund still doesn't show after this time period, please contact our support and we'd be happy to help. If you're unsatisfied with your report(s), please email support at [email protected]